Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Jan 16, 2021 5:50:10 PM

How do I view messages on TurboTax? I got a message saying I had a message to view but I can’t seem to figure out where that would be.

0 4 2102
4 Replies
Level 15
Jan 16, 2021 7:23:13 PM

When you're logged into the TurboTax Community, you'll see a small envelope icon in the upper right-hand side of your screen.  It's next to your avatar or picture for your profile.  

 

This is your "inbox", similar to any email inbox you may have.  Look for your messages there.  See the screenshot I'm adding.

 

 

 

Moderator
Jan 18, 2021 1:30:16 PM

Hey there, 

Can you please post a screenshot of the message you received?

Thanks!

-Ericka

Level 1
Jan 19, 2021 7:17:01 AM

Moderator
Jan 19, 2021 9:22:45 AM

Thank you! I sent you a PM.

-Ericka