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New Member
posted Jan 22, 2022 3:16:16 PM

How do I unsubscribe from marketing emails? I can’t find the option to unsubscribe and the link to unsubscribe from TurboTax emails just goes to my account.

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2 Replies
Intuit Alumni
Jan 23, 2022 7:24:13 AM

You might have another account that could be causing additional emails.  The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

 

We're open daily from 5 AM to 9 PM PT.

 

TurboTax Online

TurboTax mobile app

TurboTax CD/Download software

Level 15
Jan 23, 2022 7:45:21 AM

IF you do not have a second account...or for any account you do have.

 

1) Log into your Online Turbotax Software account

2)  Go down to the lower left corner of the screen and click on "Intuit Account"

3) when yoru Intuit account shows up, click on "Data Privacy".

4) Scroll down the main window to find the "notifications" area for opting out of both Direct Mail, and possibly email communications (with some exceptions)

 

Might take a week or two to become effective.