It depends on how it was accidentally turned off. If you were looking at the form and then tried to return to the interview, look in the upper right-hand corner of the Turbo Tax window and see if there is an option shown to "Return to Interview" If not, you may have to click on the "back" button until you return to the window that asks if you want to have the software walk you through the Form. It should have saved what you have already entered, but you have to "walk through" the program until you get to the section you were working on when you accidently turned the interview off.
it's been days since i turned the interview questions off.
i tried clearing and starting over, but the interview questions don't show up
@ 9xtway
Are you using Online Premier? That is what is displayed underneath your question above.
I don't understand your issue and what you did, but if no one else responds here, here's how you can speak to TurboTax Support by phone. They can question you in realtime and may be able to figure out what you are experiencing.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or you can use this contact form to get a phone number.
https://support.turbotax.intuit.com/contact