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New Member
posted Apr 16, 2021 8:11:41 AM

How do I talk to someone? When I call up I get endless menus.

0 8 443
8 Replies
Level 15
Apr 16, 2021 8:19:10 AM

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

New Member
Apr 16, 2021 8:36:29 AM

And that will get me [phone number removed] and I call up with endless broken menus?

Level 15
Apr 16, 2021 8:39:08 AM


@george68 wrote:

And that will get me [phone number removed] and I call up with endless broken menus?


No, that will get you a specific toll free number to call and a Support Incident number to use.

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

New Member
Apr 16, 2021 9:18:58 AM

OK, great. Thank you!

Not applicable
Apr 16, 2021 9:27:43 AM

I called [phone number removed]. There is automated response that I answered and after about the third question, I said "REPRESENTATIVE" and they connected me. Customer service rep was helpful and answered my question. 

Not applicable
Apr 16, 2021 9:30:06 AM

I don't know why they (TT) remove the phone number. I googled Turbotax customer service and saw there was a question, How do I speak to a Live Person at Turbotax? The phone number was listed.

New Member
Oct 5, 2021 2:01:42 PM

why dont you have a phone # on your page or a live chat ???

Level 15
Oct 5, 2021 2:09:03 PM


@FMoylett wrote:

why dont you have a phone # on your page or a live chat ???


Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax