Your computer is saving your login information. In TurboTax, click on Exit, in the lower left hand corner of the screen. If that does not work, you'll need to clear your computer's cookies and cache. See How to clear your cache and How do I delete cookies?
You posted to an OLD thread that dealt with the online program which is not currently active right now ... so what exactly is your problem ?
Excuse me! I don't have a problem, the program has a flaw. It won't accept a command.
@Maxandcodydad wrote:
Excuse me! I don't have a problem, the program has a flaw. It won't accept a command.
Exactly what are you trying to do? What "command".
@Maxandcodydad We want to try to help. We need more details. What exactly is happening or not happening? What flaw did you find?
This is a new forum layout. Some posts that have June 2019 dates are really older posts from the old forum that got moved over. So they might be for prior years and not current info. When they migrated over the dates got changed to June 2019. And the screen shots got deleted.
If you're going to allow emotions to rule your responses, then it's rather difficult for anyone to help you in this forum. You may be better off contacting turbotax telephone support directly.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
@Maxandcodydad wrote:
Excuse me! I don't have a problem, the program has a flaw. It won't accept a command.
Which tax year of the TurboTax software are you using?
Did you install the software from a CD or Download?
What operating system are you using, Windows or Apple?
Which edition of TurboTax are you using, Basic, Deluxe, Premier or Home & Business?
What are you trying to do in the program? What is the command that is failing?
I have the same problem: TT launches automatically each time the computer wakes up from sleep mode.
TT year is 2021
Installed TT from download
Running on Windows 10
Using TT Premier
Please reach out to us using the Help Article here for direct assistance with this matter.
Sorry, but I wasn't able to follow your instructions on how to contact TT. I tried the [phone number removed] number, but that was going nowhere fast. Is there a solution to my problem with TT starting automatically when my computer starts up from sleep mode?
@ticenogle wrote:
Sorry, but I wasn't able to follow your instructions on how to contact TT. I tried the [phone number removed] number, but that was going nowhere fast. Is there a solution to my problem with TT starting automatically when my computer starts up from sleep mode?
That is a Mac feature and has nothing to do with TurboTax.
When the application is running hover over it's icon in the dock with the mouse and right-click on it, Choose the options and if "start on login" is checked then uncheck it.
Another cause of this is in the "System Preferences" ->"Users & Groups"