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New Member
posted May 31, 2019 5:04:08 PM

How do I re-download turbo tax 2015 on my computer?

My present file will not open. It is now a pdf file. Suspect a Windows software conversion caused the problem. Want to reinstall turbotax 2015 which I already purchased.

0 19 12127
19 Replies
Level 15
May 31, 2019 5:04:12 PM

If you need to download your program…..
https://ttlc.intuit.com/questions/1901289-download-your-turbotax-software-purchase
 
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

After you get the program reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program.

Do you still have the tax data file ending in .tax2015?  Search your computer for it.  That's what you need to open in the program.  Or if you have the 2014 tax file (.tax2014) you can start a new return and transfer again.  And in Windows be sure to manually save often.  The Windows Turbo Tax doesn't automatically save.  So go to FILE - SAVE or SAVE AS  frequently as you enter data.

New Member
Dec 9, 2019 1:05:52 AM

I need a copy of my 2015 tax year 

Level 15
Dec 9, 2019 3:53:55 AM


@Bilblack wrote:

I need a copy of my 2015 tax year 


To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

See this TurboTax support FAQ for when access to the online tax returns expire - https://ttlc.intuit.com/community/prior-year-return/help/when-does-access-to-my-prior-year-turbotax-...

 

 The 2019 online editions are available so you can start a 2019 tax return using the Free edition then upgrade and pay for Plus so that you can access the prior year online tax returns - https://turbotax.intuit.com/personal-taxes/online/

 

  1. Select Upgrade in the left-hand menu. (If you can't see it, select the menu icon in the upper-left corner, and/or select Take me to my return if you're not in your return yet.).
  2. In the new window, select PLUS, then select Upgrade Now (if PLUS is grayed-out, skip this step).
  3. Now you're ready to pay. On the left side, select File.
  4. Keep going until you reach the Just a few steps left... screen. On this screen, select Start next to Step 1: Review your order and follow the screens to pay with your credit card (don't pay with your refund if you see that option).
  5. After you've paid, select Tax Home on the left side. This will take you to You're doing great. Keep going!
  6. Select Show next to Your tax returns documents to expand the prior-year list and then select Download/print return (PDF) for the tax year you want.

New Member
Apr 5, 2020 3:54:33 PM

I have lost the discs for turbo tax for 2015 and 2016 however I have the installation keys for both years. I am unable to get anything to download on the Canadian site as we have 21 numbers not 14

 

Level 15
Apr 5, 2020 4:38:14 PM


@debbiewestland wrote:

I have lost the discs for turbo tax for 2015 and 2016 however I have the installation keys for both years. I am unable to get anything to download on the Canadian site as we have 21 numbers not 14

 


This is the TurboTax US user community website.
Go to this TurboTax Canada website for assistance with a Canadian tax return or the TurboTax Canada editions - https://turbotax.community.intuit.ca/tax-help

New Member
Jun 21, 2020 3:55:14 AM

I have the turbotax 2015 but it won't open

Expert Alumni
Jun 22, 2020 5:40:49 AM

It is likely due to different system compatibility. Try reinstalling the program.

 

If you need to download your program…..
https://ttlc.intuit.com/questions/1901289-download-your-turbotax-software-purchase
 
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

After you get the program reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program.

Do you still have the tax data file ending in .tax2015?  Search your computer for it.  That's what you need to open in the program.  Or if you have the 2014 tax file (.tax2014) you can start a new return and transfer again.  And in Windows be sure to manually save often.  The Windows Turbo Tax doesn't automatically save.  So go to FILE - SAVE or SAVE AS  frequently as you enter data.

Employee Tax Expert
Jul 16, 2020 9:49:53 AM

Please see the link below as the software for 2015 and earlier is no longer available for purchase.

 

2015 and earlier TurboTax software availability

Level 15
Jul 16, 2020 10:00:56 AM


@kaj21433 wrote:

I have the turbotax 2015 but it won't open


This thread was from an earlier year, the 2019 date is just the date it was moved to the new board.  Turbotax 2015 and earlier are no longer supported.  They may or may not open, depending on your system, but Turbotax does not provide fixes or troubleshooting any longer.

 

If you need a copy of your 2015 return and did not save a copy of your return in PDF format, you can request a transcript from the IRS. 

New Member
Oct 15, 2021 1:36:15 PM

I need my 2015 tax returns.  How do I retrieve them from my computer?

Level 15
Oct 15, 2021 1:39:51 PM


@ jbmccurry59 wrote:

I need my 2015 tax returns.  How do I retrieve them from my computer?


To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

Level 15
Oct 15, 2021 1:40:34 PM

What files do you have on your computer?  Like the pdf file or tax file ending in .tax2015?  As the post above says you can no longer download the 2015 program to open your return..   Or did you use the Online version?

 

You can request a transcript from the IRS

https://www.irs.gov/individuals/get-transcript

 

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506

https://www.irs.gov/pub/irs-pdf/f4506.pdf

 

 

New Member
Oct 25, 2021 8:13:19 PM

How can I do my 2015 tax return 

Level 15
Oct 25, 2021 8:21:00 PM

Sorry you can't use Turbo Tax.  And it's too late to get any refunds for 2015 now.

 

You might want to go to a local accountant or tax place if you have a complicated return.  For simple returns you can fill out the forms by hand.

 

Here are some blank forms & instructions for 2015

1040 https://www.irs.gov/pub/irs-prior/f1040--2015.pdf     

Instructions https://www.irs.gov/pub/irs-prior/i1040gi--2015.pdf

 

1040A https://www.irs.gov/pub/irs-prior/f1040a--2015.pdf    

Instructions https://www.irs.gov/pub/irs-prior/i1040a--2015.pdf

 

1040EZ https://www.irs.gov/pub/irs-prior/f1040ez--2015.pdf    

Instructions https://www.irs.gov/pub/irs-prior/i1040ez--2015.pdf

 

2015 Tax Tables https://www.irs.gov/pub/irs-prior/i1040tt--2015.pdf

Publication 17 Tax Guide for 2015 https://www.irs.gov/pub/irs-prior/p17--2015.pdf

 

Don’t forget your state.  And you will have to print and mail your returns.  So be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

Level 15
Oct 25, 2021 8:22:52 PM

@RkingJohnson You need to prepare a 2015 tax return?    Software is no longer available to use TurboTax for a 2015 return.   Only 2018, 2019 or 2020 can be prepared using TurboTax now.   It is also too late to receive a refund for a 2015 return, but if you owe tax due you still need to pay the IRS (and maybe your state).   

 

You can download the paper forms to prepare by hand and mail them in:

 

 

2015

Form 1040  https://www.irs.gov/pub/irs-prior/f1040--2015.pdf

Form1040 Instructions  https://www.irs.gov/pub/irs-prior/i1040gi--2015.pdf

Form1040A  https://www.irs.gov/pub/irs-prior/f1040a--2015.pdf

Form 1040A Instructions  https://www.irs.gov/pub/irs-prior/i1040a--2015.pdf

Form 1040EZ   https://www.irs.gov/pub/irs-prior/f1040ez--2015.pdf

Form 1040EZ Instructions  https://www.irs.gov/pub/irs-prior/i1040ez--2015.pdf

 

https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment

 

 

Remember to prepare your state return as well—if you live in a state that has a state income tax.

 

 

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/00/25573 

 

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

Level 15
Oct 25, 2021 10:31:52 PM

you can't. it is no longer supported.  what do you need 2015?  

 

New Member
Aug 5, 2024 7:55:16 PM

How do I get copy’s of my 2015 tax papers from turbotax

Level 15
Aug 5, 2024 7:57:49 PM
Level 15
Aug 5, 2024 7:58:16 PM

@Granny31 TurboTax and the IRS save returns for seven years.  A 2015 return is gone.  Sorry.