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New Member
posted Apr 14, 2024 6:01:27 PM

How do I go off delux to the free version without having to start over. So angry!

I've used Turbo Tax for decades.  This is the last year.  My mother does not even need to file a state return and TT wants to charge for it.  That's nuts.  Lost a customer for life.  

0 2 5244
2 Replies
Level 15
Apr 14, 2024 6:02:10 PM

To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

If you started your tax return in TurboTax Free Edition (Form 1040 with limited credits; roughly 37% of taxpayers qualify), you won't need to clear and start over. You can select Switch to Free Edition instead.

In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

Or try the IRS Free File program
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

Level 15
Apr 14, 2024 6:03:25 PM