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posted Jan 3, 2021 11:07:40 AM

How do I get Turbotax to Open on IMAC after it got an error the first time?

How do I UNINSTALL TT 2019 and now the current 2020 and start from scratch with no leftover Program Files.  I want to KEEP my 2019 TAX FILES.?

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1 Replies
Level 15
Jan 3, 2021 11:31:44 AM


To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.

Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac
Also if present remove: ~Library/Caches/KSCrash/TurboTax

https://ttlc.intuit.com/questions/1901209-reinstall-turbotax-mac