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posted Jun 3, 2019 2:02:06 PM

How do I get a service code? I cant pay to file not working. What do I do?

Trying to file my taxes and not getting a refund. What do I do? I can not pay, I'm not working at this time

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Level 15
Jun 3, 2019 2:02:07 PM

TurboTax also has another free product called the FREEDOM Edition (not to be confused with the regular Free Edition). It has free Federal preparation AND free State preparation. There is no efiling fee.


The Freedom Edition is more fully-featured than the regular Free Edition. The Freedom Edition can prepare Schedule A, C, D, E, and F that the Free Edition cannot. It will prepare a Form 1040 or 1040A or 1040EZ.

For Freedom Edition a user needs to meet only ONE of these qualifications.

  • AGI of $33,000 or less
  • or active duty military (including Reservists and National Guard) with a military-issued W-2 and a 2016 family AGI of $64,000 or less
  • or eligible for EIC (Earned Income Credit.)


The FREEDOM Edition will be located at:
https://turbotax.intuit.com/taxfreedom

How to switch and start over in Freedom Edition (may require new account at the Freedom website)
https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-freedom-edition

https://ttlc.intuit.com/replies/5570165