S1-F1040-396 - If the filing status of the return is married filing jointly and Form 1040, 'AdjustedGrossIncomeAmt' plus (+) Schedule 1 (Form 1040), 'StudentLoanInterestDedAmt' is greater than 170000, then 'StudentLoanInterestDedAmt' must be zero if an amount is entered.
For help fixing this e-file reject code:
1. Open your return.
2. If Form 1040 Line 2 “Married filing jointly” is checked, and the sum of Lines 37 and 33 is larger than $170,000, then remove the amount from Line 33 and adjust Line 37.
3. Before you e-file your return, go to Step 2, scroll down to Section 4, and enter the current date (“Today’s date”). Today’s date is the day you intend to e-file the return again.
If you are making an electronic payment, you must re-date that section. E-File your return.
What if I encounter this reject code yet lines 37 and 33 do not total 170,000?
S1-F1040-396
If the filing status of the return is married filing jointly and Form 1040, 'AdjustedGrossIncomeAmt' plus (+) Schedule 1 (Form 1040), 'StudentLoanInterestDedAmt' is greater than 170000, then 'StudentLoanInterestDedAmt' must be zero if an amount is entered.
First of all, which line 33 & 37 are you referring to? Which Schedule/ Form does this appear on?
Try entering 0 for student loan interest amount and then see what happens.
[EDIT 1/25/2023 11:00 AM PST]
The rejection was a known issue on the IRS side of processing returns. The IRS was aware of the problem and has now resolved the rejection. Any rejected returns can be resubmitted.
The rejection was a known issue on the IRS side of processing returns. The IRS was aware of the problem and has now resolved the rejection. Any rejected returns can be resubmitted.