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New Member
posted Mar 14, 2025 9:52:47 PM

How do I enter my service code when the TurboTax instructions do not reflect the actual prompt or place to enter my service code?

I go to File and then Step 1 just allows "View your receipt". There is no place to enter the service code.

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1 Replies
Level 15
Mar 14, 2025 10:01:29 PM

@ dpeterson3sd  

Did you scroll way down on the screen that lists all of your fees (see second FAQ below)?

 

If you were provided a service code, here's some information on service codes and how to enter them.  If you can't use the instructions below, please be specific about what fails, and someone might be able to suggest something in this forum.  If necessary, we can tell you how to phone TurboTax Support.

 

FAQ:  What is a service code?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/service-code/L0HwCyI4x_US_en_US

 

FAQ:  Where do I enter my service code?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/enter-service-code/L5hWeDkAa_US_en_US