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New Member
posted Apr 3, 2022 3:40:43 PM

How do I delete tax info from this system so that I can file free???

How can I file free turbo tax when the system keeps pulling up old information??

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2 Replies
New Member
Apr 3, 2022 3:52:41 PM

the easiest thing to do is to create a new account under a different email/user name. 

Intuit Alumni
Apr 3, 2022 3:58:49 PM

If the system is prompting you to upgrade to TurboTax Deluxe, the system is detecting that your tax situation requires additional forms or schedules that are not covered in the free edition. This TurboTax help article will help you determine if you qualify for TurboTax Free Edition: Is TurboTax Free Edition right for me?   

 

For additional information about being prompted to upgrade, please see Why do I have to upgrade from Free Edition?

 

After reviewing the above and you feel your situation still meets the requirements for TurboTax Free Edition, you can switch back by using clear and start over to erase your current return and start from scratch. You can start over as long as you have not registered the product, submitted payment, or deducted your TurboTax fee from your refund.