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New Member
posted Mar 15, 2023 9:33:35 AM

How do I clear a return and start a new return? I tried to clear my son's to start over and a box showed up that I can't clear his and start over...??????

The disc was a heck of a lot easier to use!!! it always let me start a new return without and difficultly!!!!!!!!

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2 Replies
Level 15
Mar 15, 2023 9:38:05 AM

You need to do another return?   Sorry, Online is different than the Desktop program and is only good for 1 return per account.  But you can use the same email address for 5 accounts.   How to start another return in the Online version

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

 

Or go to the IRS Free File programs

Free File: Do your Federal Taxes for Free | Internal Revenue Service

 

 

Level 15
Mar 15, 2023 9:38:37 AM

 

When you use Online TurboTax, you get one return per fee.  Each return needs its own account and user ID.   If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

 

 

 

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

 

 When you use Desktop TurboTax, which you install from a CD or download to your own hard drive, you can prepare and e-file multiple returns for the cost of the software.  You can e-file up to 5 Federal returns—more if you mail the additional ones.  If you have multiple returns to prepare for family members, Desktop is more cost effective.