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New Member
posted Apr 13, 2025 11:25:42 AM

How come I paid for the deluxe alresdy and it's asking again ?

I paid $133 dollars to file why is it asking again?

0 2 110
2 Replies
Level 15
Apr 13, 2025 11:30:51 AM

Did you pay for the Online version or buy the Desktop program?  How did you pay?  Maybe it's asking how to pay a Tax Due?  

 

How to review your fees
https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

Level 15
Apr 13, 2025 11:32:24 AM

Or maybe you are in a different account?  How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/