I have used TT for many years and never needed a Internet connection. I manually installed all updates and sent in my forms by paper. I have a Linux PC for online use but the WIN 10 PC has never been connected to the Internet. I have purchased the software and have a license code. How can I proceed?
An Internet connection is required for activation. See the FAQs at the two links below. After you activate the product you can disconnect from the Internet.
Also note that there are no manual updates for the state programs. If you are preparing a state tax return you need an Internet connection to get state updates.
Minimum system requirements for TurboTax Windows software
Why do I need to connect to the Internet this year?
I too use Linux for connecting to the Internet and I am typing now from Linux.
If I have to connect to the Internet on my Windows virus magnet I will never purchase Turbotax again.
If you want to use TurboTax offline you will need the CD/Download version of TurboTax. All your tax files will be on your PC none will be stored online. However, you still have to connect to the internet to efile your tax return.
If you have a Cell Phone I suggest you use the Mobile App. I'm not sure if you could effectively use TurboTax on a computer that is offline. The online version will certainly not work, and the CD Desktop version would not be able to Post Updates. In addition you will not be able to E-File
You can get the App at: App Store or Google Play
@JohnB5677I do not see how you can effectively use TurboTax on a Cell Phone Mobile App as you indicate. I have no interest in e-file, I send in the old fashion paper forms. And it is very easy to update TurboTax manually. So the only challenge with an off line PC is the software activation. You never needed to be online in the past to activate. This is the first year Intuit initiated that requirement.
So I bought the downloadable version for an offline PC (for security) because it is literally advertised as not needing and internet connection. " You'll be able work on your taxes, even if you're not connected to the Internet."
So if I understand correctly, to be able to use this product securely, without an internet connection, I have connect to the internet with said "Offline Only" computer??? The entire reason I bought this version was to specifically NOT connect to the internet.
@ Crider
wrote:So I bought the downloadable version for an offline PC (for security) because it is literally advertised as not needing and internet connection. " You'll be able work on your taxes, even if you're not connected to the Internet."
So if I understand correctly, to be able to use this product securely, without an internet connection, I have connect to the internet with said "Offline Only" computer??? The entire reason I bought this version was to specifically NOT connect to the internet.
You can "work" on the tax return offline, but you need an Internet connection to activate the software license, to download the latest program updates, download an included state program (if applicable) and to efile a return.
@Crider wrote:
So I bought the downloadable version for an offline PC (for security) because it is literally advertised as not needing and internet connection. " You'll be able work on your taxes, even if you're not connected to the Internet."
So if I understand correctly, to be able to use this product securely, without an internet connection, I have connect to the internet with said "Offline Only" computer??? The entire reason I bought this version was to specifically NOT connect to the internet.
The Only times you need an internet connection using the CD/Download editions is to get updates to the software and to electronically file (e-file) your tax return.
At this time of year when you install the software you should have an internet connection to get the latest update prior to starting your tax return since the software you downloaded may not be at the latest release.
Even more upsetting is that Amazon will not allow me to return it since I already tried to install it.
I have been a loyal "Offline" user for over 20 years. Using the offline version because my finance and accounting machines are NEVER connected to the internet, using manual process for updating, and file paper. I use a number of financial products that have registration processes that allow for good security-first practices.
I feel completely scammed by Intuit and this product's mis-advertising. They can count me as a lost customer due to their lack of concern for security and secure users.
If anyone is curious how you used to be able to use this product without a direct internet connection :
https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-soft[product key removed]e-premier-home-business/00/26041
@ Crider
wrote:Even more upsetting is that Amazon will not allow me to return it since I already tried to install it.
Since Amazon wouldn't refund it, if you aren't satisfied with the product and don't want to use it, you can ask TurboTax Support for a refund under their unconditional 60-day moneyback guarantee.
https://support.turbotax.intuit.com/forms/refund-request.jsp
The instructions in the form will tell you what e-confirm/receipt from Amazon you'll need to submit.
@ Crider
wrote:If anyone is curious how you used to be able to use this product without a direct internet connection :
https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-soft[product key removed]e-premier-home-business/00/26041
The manual update still has to come from the Internet. But since you said "without direct", I assume you mean downloading the manual update on a different computer, then moving the update file to your secure computer via something like a flash drive, CD-R disc, etc. That can certainly be done, although I'm sure your aware that using external media can also introduce malware hazards if not careful. But starting this year, the TurboTax desktop product requires online activation to validate the license. Also the manual update is for a Federal program and does not update any state program, if applicable.
That is totally incorrect. I installed from CD and applied the update, downloaded with Linux, to turbo tax. But it won't run with out connecting to the internet. Please read and try to understand before replying with nonappropriate incorrect information.
My software is already updated. I have filed already. I need to open the program to look up something but I can’t because there is no internet service. It will not go past the update process, TurboTax installed from the CD will NOT START. Never had this problem in prior years I could bypass the update.
@ Corral703
wrote:My software is already updated. I have filed already. I need to open the program to look up something but I can’t because there is no internet service. It will not go past the update process, TurboTax installed from the CD will NOT START. Never had this problem in prior years I could bypass the update.
Are you using the Mac version or Windows version? I don't have a Mac, so I can't comment much on it, but I think it checks for an update each time it's launched, but I believe it should still open TurboTax even if one is offline. If you're using a Mac, I'll try to get someone to help you.
I am familiar with the Windows product. I'll tell you how things work normally in the Windows version when TurboTax is launched, and if you are experiencing something different from what I mention below, then you'll need to explain more about what/where your roadblock is. We can tell you how to phone TurboTax Support, if needed.
And when you eventually get back into your program, in the Windows version one can set updater preferences, and there are 3 choices:
When you launch the program, if the setting is Option 2, it asks you if you want to check for any updates and has a button where one can decline.
If your current setting is Option 1, then TurboTax will try to automatically connect to the Internet at each launch. If you are not connected, you can still get around it by using the Cancel button. The Cancel button only cancels the update process--it does not prevent the program launch. It allows the program to go ahead and open (see image below). Once the program is open, you can set your Updater Preferences. To do that, at the main opening screen, click at the top on the ONLINE menu and in the dropdown choose Updater Preferences.
See this image:
.
I have the same need that Coral703 has. I use a laptop that may not have internet connectivity depending on where I am. And I just may not want to be connected to the internet.
That said the software appears to be broken if you have not updated your software after Apr 15(possibly later). It gets stuck in a never-ending update attempt loop(i.e if you select "cancel" it tries to update anyway OR exists. It will not move forward to the point where you cant update your preferences.
I was finally able to connect to the internet and get updates. I then manually disconnected and tried again starting TuboTax again. The software was able to progress after selecting "cancel" and was able to update preferences.
There is a manual update but I have not tried it. Of course you will need at least some computer with internet connectivity to get it.
I agree, so many “answers” not addressing the ? But I found a fix! I allowed TTax to update even tho I wasn’t online. After a while it said it had (impossible, obviously) and then let me in. How stupid is that?
The ? was not about activation (which is why she was so frustrated). She has done all that, just wants to plug away at her return when offline. The **bleep** pgm appears to refuse entry (NOT activation) unless online to get updates. I solved it by “allowing” updates, which the pgm then said it had completed (of course not, I was away and offline), then it let me in.
Lie. Seriously. Tell the program to go ahead and update. After a while it will let you in, even tho you’re offline. How’s that for stupid?!
The original question was not about updating, it was about activation. You can wait all you want, but the software will not update without an internet connection.