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TurboTax Help

Why do I need to connect to the Internet this year?

In order to activate TurboTax software, you need an internet connection to verify your product license code. Once you complete verification, you don’t need internet access to use TurboTax, however there are certain critical updates that require internet access, including tax form updates and any tax law updates.

Having connection issues? Here’s how you can check your internet connection (Windows) or router.

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