How can I reset my password

Here are instructions on how to reset your password:

 

If you're already in your account and need to change your old password but don't remember it, sign out, and go to account recovery.

To change your User ID or Password, you'll want to be logged into your TurboTax online account.

1. Go to your Intuit Account and sign in to your account.
2. Select Intuit Account in the lower left corner of the screen.
3. Look under Sign In & Security and select Edit next to either User ID or Password
4. Enter the new information.
5. Enter your existing password.
6. Click Save.

While here, you can also update other account information, add a phone number for increased security, or turn on two-step authentication.

 

Here are instructions on how to recover your user ID or password:

1. Go to the account recovery page.
2. Enter one of the following:
   • Phone number (recommended)
   • Email address
   • User ID
3. Follow the instructions. We'll customize them based on the info you provide and whether we recognize the device.

Once you're done, we'll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.

If you’re still unable to recover your account, select Try something else on the Account Recovery page. We'll ask additional questions to verify your identity.

Keep in mind: Once you're back in your account, we recommend you enter or update your phone number. This increases your account security and makes it easier to recovery your account.

(If you're looking to access a prior year return, go here.)