I'll be happy to share your post with TurboTax Moderators. They should be able to "track" your interaction and will share with both the Expert and his/her supervisor.
Thank you for posting!
Many agents will talk about the survey and ask you to fill one out. But only some calls get a survey. A computer determines who will get the survey and there is no way to generate one. I think there was years ago, but not now.
I finished my taxes yesterday and I wanted to mention that the help I received from Rosemary was above and beyond. She was so patient with me. I'm 74 and she looked and looked for items we could use to lower my tax bill. Then we went through the returns over and over to be sure they were correct. She was great. That stress and headache are gone. Rosemary, Thanks you were so much help and easy to work with.
{Name removed}
@oooriginals Thank you for the positive feedback! I will share this will TurboTax Moderators!
Can you send a link to my email [email address removed] to provide a positive comment for Larry my tax expert who assisted me with completing my tax returns?
Thank you
Sam DiNovo
@sd10611 I'm sorry, but there is no link to give feedback for your experience. But I'm happy to bring your post to the attention of TurboTax Moderators. Thank you!