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New Member
posted Apr 4, 2025 11:10:55 AM

how can I leave a review for turbotax?

How can Turbotax electronically file my taxes without including 2 W2 statements even though the amounts were included in my total income

0 3 772
3 Replies
Level 15
Apr 4, 2025 12:57:44 PM

Why do you think it is not including your W-2's?   What do you see on line 1a of your Form 1040?   Is that the amount of what you see in box 1 of your W-2?  Or the total if you have several W-2's?

 

 

PREVIEW 1040

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-return-filing/L77WCkvnu_US_en_US?uid=m681fkhr

 

New Member
Apr 6, 2025 2:41:32 PM

Mainly because two W2's are missing from My Documents even though the total amount of that income is included in the total amount of income on my 1040 and also the IRS did not accept the return.

It is obvious that something went wrong at TurtoTax. 

Expert Alumni
Apr 6, 2025 2:50:05 PM

You can try contacting TurboTax Customer service using this link: Turbo Tax Customer Service.