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New Member
posted Mar 23, 2023 7:01:28 AM

How can i find last year's business return if none of the log ins options Turbo Tax is offering me are correct? I have the email saying the return was accepted.

I have tried to recover the log in I used because I can't remember it but none of the log in options connected to my email address take me to that business return. Any suggestions on how to recover an unknown account? I have mailed off for a transcript but still hoping to find it digitally!

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4 Replies
Level 15
Mar 23, 2023 7:06:25 AM

What type of business return was filed?  If it was a Form 1065, Form 1120 or Form 1120S then you had to use the TurboTax Business Edition installed on your personal computer.

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Level 15
Mar 23, 2023 7:07:03 AM

Business return?   What software did you use?  If you used TurboTax Business the tax return is only stored on your own hard drive, since that software is a CD/download.   If you mean you used Home and Business---that is also the CD/download and would be on your own hard drive.

 

If you mean you used online Self-Employed---use the recovery tool to find the account.

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

New Member
Mar 23, 2023 7:47:25 AM

Thank you so much! This is exactly what I needed! I had forgotten that I did it on an old laptop. Thankfully, I was able to go back to it and find everything I needed there! I appreciate your help! 

New Member
Mar 23, 2023 7:48:57 AM

Thank you! I realized after this that i did download the software on an old laptop so I was able to get in to find everything i needed there!