How can I downgrade to a free version? I've used the "clear and start over" feature but it didn't work. There are only two options - Deluxe and Deluxe Live.

368

Intuit Alumni

Jun 1, 2019 1:38:58 PM

You can start your tax return using TurboTax Free, but if you do not qualify for TurboTax Free, you will be prompted to upgrade. You can remove Deluxe as long as you haven't already registered or paid.

Please read this TurboTax FAQ to learn how to downgrade your TurboTax product.

Please read this TurboTax FAQ to learn if the TurboTax Free Edition is right for you.

https://ttlc.intuit.com/replies/3288495

https://ttlc.intuit.com/replies/3334660

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How can I downgrade to a free version? I've used the "clear and start over" feature but it didn't work. There are only two options - Deluxe and Deluxe Live.