Are you possibly filing a federal and a state return, with different results? This would be a reason for the presence of tax-due screens in the the “filing” section of TurboTax, even though there’s a refund overall. If this is the case, there should be some screens clarifying the refund as well (shortly before or after), and both a red tax-due number and green refund number in the “refund meter” at the top.
@brandeng1993, if something else is going on, please describe the results on the refund meter, and what the filing section pages say. We can likely explain things at that point...
Are you possibly filing a federal and a state return, with different results? This would be a reason for the presence of tax-due screens in the the “filing” section of TurboTax, even though there’s a refund overall. If this is the case, there should be some screens clarifying the refund as well (shortly before or after), and both a red tax-due number and green refund number in the “refund meter” at the top.
@brandeng1993, if something else is going on, please describe the results on the refund meter, and what the filing section pages say. We can likely explain things at that point...