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New Member
posted Sep 25, 2025 2:31:47 AM

Hi, Igot rejected with CODE IND-031-04. I would like to use my 5digit signature ID instead, but Turbo Tax only asks me to enter the AGI again. How can I switch to the PIN

My AGI got rejected. That is why I need another option. How can I switch to the PIN?

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1 Replies
Level 15
Sep 25, 2025 4:57:54 AM

 If it was rejected for AGI—-your 2023 AGI might not be in the IRS system if you filed late.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.