Hi I just had a sharing screen session with a specialist on chat. I am sure he looked a while at the page with my name, SSN, and home address. Is this common?
If it is common that the filer's name/ssn/address info is visible to live chat, I would not feel bad. But this is the first time I use Turbotax, and so have no idea whether it is OK.
021089
2 Replies
fanfare
Level 15
Apr 23, 2021 9:52:08 PM
You gave your permission.
They are going to see personal information.
lgjc5957
New Member
Apr 24, 2021 7:30:47 PM
As long as its expected, I feel better. Thanks for your reply!