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New Member
posted Apr 15, 2023 11:41:24 AM

Hi, I have a Turbo Tax license number from a family member to use to pay. Where do i put that license number in?

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2 Replies
Level 15
Apr 15, 2023 11:50:38 AM

You cannot pay for online TurboTax using that license code.  That code is only useable for the CD/download, which can be installed on any computer that the person who purchased the download owns.

Intuit Alumni
Apr 15, 2023 11:56:29 AM

To activate and install your TurboTax CD/Download software, you'll need the license code, a 16-character (or 14-character for 2019 products) combination of letters and numbers (XXXX-XXXX-XXXX-XXXX) that can be found in one of these places:

  • On the CD box insert, envelope, or packing slip
  • In the Download confirmation email and/or order history

To download TurboTax with the license code, enter your activation number in the License code box on the activation screen and select Continue to complete installation.

You’re free to use the same license code to install the software on up to five computers; you'll need to purchase another license if you need more.

If you need help installing, select your operating system for more info:

Please click How to install TurboTax CD/Download software with license code to learn more.