Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Apr 4, 2024 12:03:24 PM

HELP PLEASE: TurboTax E-File Error "Can't Confirm If Intuit Filing Center Received Your Returns"

HELP PLEASE: TurboTax E-File Error "Can't Confirm If Intuit Filing Center Received Your Returns"

 

I tried to file my Federal Return on TurboTax for WINDOWS and I received the following error message: "We can't confirm if the Intuit Filing Center received your returns. Please check your internet access is working...".

How do I get out of this doom-loop?  TurboTax Deluxe (from a CD), Windows 11, all updates, great internet connection, rebooted, keep getting same message "Can't confirm if Intuit Filing Center received your returns". Tells me to take a break and check back in an hour. I have done that 5 times. Called Customer Support, they have no clue. Somebody PLEASE HELP!

0 1 2500
1 Replies
Expert Alumni
Apr 5, 2024 7:30:18 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service