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Level 2
posted Feb 6, 2021 6:30:58 AM

Help keeps saying to enter the form I need to upload and select the "jump to" answer from search, but Jump To only shows up 1/2 the time....

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1 Replies
Intuit Alumni
Feb 6, 2021 2:31:34 PM

Please try to clear the cookies and cache on your web browser. 

 

If after clearing the cookies and cache, it will still not jump to as it should, please click here to contact customer service.