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New Member
posted Apr 17, 2023 11:51:39 PM

Help! I need my activation code for online order of TurboTax Deluxe 2022 Federal E-File + State Download

I placed an order on January 06 from costco. com for TurboTax Deluxe 2022 Federal E-File + State Download with a $10 discount, which was delivered by email same day. The email was deleted before I had a chance to save the activation code, so I need a new one. I have an invoice from Costco, the order number, and same email address, which I can provide to an agent upon request.
 
Please help ASAP as taxes are due tomorrow!!

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2 Replies
New Member
Apr 18, 2023 8:54:40 AM

(original poster here)

 

I just got off the phone with a US-based TurboTax representative and was informed that basically I'm **bleep** out of luck. You can't return an online TurboTax order to Costco and you can't have the email resent. What a waste of money - I didn't even really need to Deluxe version because I don't own a house but thought I'd take advantage of the Costco discount. I can't afford another ~$50 Deluxe edition.

Intuit Alumni
Apr 18, 2023 4:00:54 PM

If you do not need TurboTax Deluxe you can see if you qualify for TurboTax Free Edition by clicking here.