Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Feb 1, 2023 6:06:21 PM

Hello. TurboTax sent me an emails It said my email was found on the dark web.

Email on dark web

0 5 3324
5 Replies
Level 15
Feb 1, 2023 9:25:45 PM

This email isn't likely from TurboTax.  Do not click on any links in the email.  It's probably phishing.

Intuit Alumni
Feb 2, 2023 9:42:35 AM

You will want to confirm that this was an actual communication from TurboTax. Please see Avoid phishing scams and spoofed sites for more information and a link to the Intuit Security Center where you can report any suspicious emails or notifications you received. 

Level 1
Feb 2, 2023 12:06:15 PM

 

Level 15
Feb 2, 2023 12:29:32 PM

@ben_keno EDITED after original response:

 

So it looks like you purchased MAX benefits when you filed last year.  One of the features of the MAX benefit is IDNotify, which does monitor dark web activity.  Based on the information I'm sharing below, you SHOULD click on the link within the email to see retrieve your message from IDNotify.  You'll be asked to sign into your TurboTax account to retrieve the message.

 

How do I sign in to IDNotify? 

Level 1
Feb 4, 2023 7:24:28 PM

Thank you. 😁