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New Member
posted Jun 7, 2019 3:17:37 PM

Hello, I was informed by my financial institution that Turbo Tax took $140.00 out of my account. I do not understand. Please advise

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2 Replies
Level 15
Jun 7, 2019 3:17:38 PM

Were the fees supposed to come out of your refund?
Sounds like the IRS is taking too long to send your refund.  See What if the IRS reduces your refund or delays it.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2552376-what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees">https://ttlc.intuit.com/questions/2552376-what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees</a>  

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3302146">https://ttlc.intuit.com/replies/3302146</a>

You should have received 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it.

Level 15
Jun 7, 2019 3:17:40 PM