Has the problem with trying to install the state tax forms and being in a loop been solved?. Can't download the forms.

My friend has home and business on windows 10. I wanted to buy the program but hesitate. He tried to download the state return to work on it but is in a loop. Can't download it. Tried to uninstall the program. Did not solve the problem. Saw the TT support answer but that did not work either.

171

Intuit Alumni

Mar 31, 2022 9:23:09 AM

Please see the below TurboTax help article to assist with this issue.

State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file

If that doesn't work, please reach out to Customer Support.

What is the TurboTax phone number?

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Has the problem with trying to install the state tax forms and being in a loop been solved?. Can't download the forms.

State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file