Has anyone had their saved but not submitted turbotax file deleted when TurboTax ran it's typical startup update?
I had 2 partially completed 2020 tax returns (1 for me another for my son) saved while I waited to receive all of my paperwork. When I opened TT today, it ran the normal update, but then took me to the "Begin" screen. My 2 files are no longer found in the application and I can't find them in the location where I had them saved on my computer. I've searched the hard drive and Recycle bin and files are gone.
01217
1 Replies
CarissaM
Intuit Alumni
Mar 21, 2021 4:01:09 PM
It should be saved to your computer using a .tax file.
If it is not saved on your computer, then you would need to start over.
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