Occasionally you'll see the message Hmm, looks like we hit a slight snag in this section when using TurboTax. When this happens this area of TurboTax will be temporarily unavailable for approximately 60 minutes while it refreshes.
Try to login through a browser on mobile device to TurboTax official site then efile through the mobile device. That error message is a connection to internet issue and should allow to efile through a browser on the mobile device.
The fact that I had to search around to find out that it takes 60 minutes for me to stop getting the Hmmm... message is appalling. No explanation or detailed instructions were given. Instead I have been sitting here trying to file my taxes over and over with the same results. I even restarted my internet. Even the message is ridiculous. It says to refresh my browser or check my internet connection. If I had no internet connection I wouldn't even be able to see the message!!!!! I HAVE ABSOLUTELY NO INTEREST IN EVER USING THIS PROGRAM AGAIN! Going with H and R Block's site next time.
I waited a short while and tried again and everything went through okay. Instead of the program telling me "hit a slight snag" it should just tell me what that means. Why make the user go though the process of calling Intuit and getting an email sent to get me to a list of answers. Just tell me what the problem is an internet problem and that I just need to wait awhile and try again.