If you purchased the 2023 software from TurboTax then sign on to your download account here - https://accounts.intuit.com/app/account-manager/productsBilling/turbotax?piuInFlyout=true&openBlueDot=true&accountSwitcherInFlyout=true&rgn=US&prgn=US&account-scheme=ind
please note that any prior years' returns that were not also stored offline are now permanently gone. Turbotax does not have copies of returns prepared using desktop software, if you need a copy of your prior years' returns, the only source is the IRS for which there is a fee. a transcript can be requested for free
https://www.irs.gov/pub/irs-pdf/f4506.pdf copy
https://www.irs.gov/pub/irs-pdf/f4506t.pdf transcript
you can also go to IRS website and sign up to download a transcript (may be limited if the file is too large)
or request a copy through the mail without having to file form 4506-T
https://www.irs.gov/individuals/get-transcript
I purchased TurboTax Deluxe 2023 at BJ’s not directly from TurboTax. I have lic just can’t find program download on internet. I have all my files on an external drive. Just can’t access
@tjmcgarry wrote:
I purchased TurboTax Deluxe 2023 at BJ’s not directly from TurboTax. I have lic just can’t find program download on internet. I have all my files on an external drive. Just can’t access
Give TurboTax support a call since you have the license code, then might push the 2023 installation filed to your download account at no charge. Good Luck!
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax