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Level 2
posted Apr 16, 2024 11:27:32 AM

Got rejection IND-517-01, meaning my dependent didn't indicate herself as dependent. But verified that she DID indicate herself as dependent. What can be done?

I also double-checked the SSN, etc.  All this information came over electronically from previous years' tax return, so they are correct.  Turbotax just keeps on telling me to "fix the error and resubmit", but what error?

0 21 3543
21 Replies
Expert Alumni
Apr 16, 2024 11:31:54 AM

This error code means that the IRS rejected your return because a dependent listed has filed their own return without indicating they would be claimed as a dependent. 

 

A dependent's Social Security number (SSN) cannot be used on two separate tax returns.

 

 If you are claiming more than one dependent, review and look for a number in brackets to indicate which dependent is causing the issue. For example: "[2]" will refer to the second dependent from the top. 

 

Verify all dependent information is accurate and correct any misspellings, omissions, or transpositions. Make sure their SSN is correct. If all of these are correct and you want to file this return electronically, you cannot claim them on this return. 

 

To keep the dependent on this return, you need to print and file your return by mail.

Level 15
Apr 16, 2024 11:32:26 AM

Another possibility is that someone else--maybe even accidentally --- used your child's SSN on a tax return.   Once the SSN is in the system, no one else can e-file using it.   You will have to print, sign and mail your own return to claim your daughter and let the IRS sort out the duplicate use of the SSN.

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

 

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

 

Level 2
Apr 16, 2024 11:47:22 AM

Okay, so with this other possibility of someone else mistakenly using my daughter's SSN..

She filed for her tax return (she worked while being a full-time student) - and she got her tax refund already in March.  So doesn't that mean exclude the possibility that there is someone else using her SSN, since THAT application would have been rejected?

 

None of this is making sense... please help.

Level 2
Apr 16, 2024 11:50:59 AM

Sorry, but could you clarify what the following sentence means?

" If all of these are correct and you want to file this return electronically, you cannot claim them on this return. "

 

So this sentence seems to be saying: if you verify that everything is already correct, and you want to file this return electronically, then I have go back and remove my dependents (and therefore make the information INcorrect)..    Is that what you're saying?  Or is this sentence basically saying: if everything is correct, then you cannot file this return electronically..?

Level 15
Apr 16, 2024 11:53:21 AM

No.  If your daughter correctly indicated on her own return that she can be claimed as a dependent, that does not block someone else from claiming her and e-filing.  Have you looked at her Form 1040 to make extra sure that the box for someone can claim her has an "x" in it?    If there is an "x" there then it is still possible for someone else to e-file with her SSN on their return.

Level 2
Apr 16, 2024 11:55:05 AM

Thank you, xmasbaby0

 

I haven't snail-mailed tax returns in over 15 years, so I am asking:

Do I need to also mail in all the receipts for donations and such?  Turbotax ended up just giving me the standard deduction, but still there are all these itemized deduction worksheets that I had to work through.

Level 15
Apr 16, 2024 11:56:00 AM

You will want to sort out if your child made a mistake---it is very common---but whether she did or did not make a mistake----your only recourse now to file and claim her as a dependent is to file by mail.  You cannot defeat a duplicate use of an SSN once it is in the system.

Level 2
Apr 16, 2024 12:01:11 PM

Yes, she sent me a screenshot of the form she filled out, and it has that "X" on that checkbox that someone can claim her as a dependent.

Level 15
Apr 16, 2024 12:04:25 PM

Have you looked at her actual return?  Here's a screen shot.  And yes  the sentence means both....you can efile if you remove the dependent or have to mail to leave in the dependent.  Once a ssn has been filed and entered into the IRS you can't efile it again. 

 

Level 2
Apr 16, 2024 12:29:43 PM

Yup, 

This is from her PDF.

 

Level 15
Apr 16, 2024 12:31:52 PM

Yes---she did it correctly.  But someone---somewhere -- put her SSN into the system. You have to file by mail.

Level 15
Apr 16, 2024 12:33:15 PM

Just a thought......Could she have checked that box AFTER she filed?  

Level 2
Apr 16, 2024 12:43:45 PM

Interesting theory..

 

But she filed using freetaxusa.com, and this is the pdf that it spit out upon submitting online, so unless my daughter is playing an elaborate trick on me for no apparent reason, I don't think she would edit this pdf after she filed.   But I guess I don't understand the random humor of Gen Z..  😓 

New Member
Apr 18, 2024 8:37:57 AM

Hi, I have the exact same issue; I filed my dependents return for him and the box indicating he can still be claimed as a dependent was correctly marked and indicated. To the OPs question, if I'm getting a rejection on my taxes, wouldn't that also mean that any one else (intentionally or erroneously) trying to use their SSN to would be rejected as well? I submitted his return 10 min before submitting mine, could the order of submission be an issue? This is his 3rd year filing and we've never had this issue before with e-filing. Thank you in advance for any clarity you can provide! 

Expert Alumni
Apr 18, 2024 8:40:09 AM

Can you clarify who's return was rejected? Yours or your sons?

 

 

New Member
Apr 18, 2024 10:04:30 AM

Hi, it was my return that was rejected, his was accepted. 

Expert Alumni
Apr 18, 2024 10:10:38 AM

Ok, then he must have claimed himself. The box must not have been checked saying someone will claim him as a dependent. In this case, you will have to either remove him as a dependent to e-file or paper file. 

 

You could remove him as a dependent, e-file, and then amend your return to add him back on as a dependent. Either way, he will need to amend his return to show he was claimed as a dependent.

 

If you want to make changes or add a document to a tax return that has already been submitted, you should follow these guidelines. 

  • You must first wait until the initial return is completely processed. 
  • You will have to use the same TurboTax account that you used for the original tax return. 
  • Once you begin your amendment, you'll see your original return.  
  • The refund calculator will start new at $0 and only reflect the changes in the refund or tax due 
  • Only make changes to the areas of your return that need amending. 
  • You have three years from the date you filed your return or two years after you paid the tax due (whichever is later) to file an amendment 

Select your product below and follow the instructions. 

Amend TurboTax Online 

Amend TurboTax CD/Download 


 

New Member
Apr 18, 2024 11:41:05 AM

Hi - no, I did his return myself and it shows the box clicked, just like the OPs original question. Here's a screenshot from his completed and accepted return:

 

 

I double checked his SSN on his return and my own several times. Nothing has changed about this process for us in the last 3 years of submitting so its odd that I'm getting an error this year. I guess i will just mail my return in with him included - should I also include a copy of his return showing the box checked off as well as proof? 

Expert Alumni
Apr 18, 2024 12:07:31 PM

No, do not include his return with yours.

 

Do you have any other dependents? I'm wondering if it is actually a different dependent and a fraud issue where someone filed a fraudulent return.

New Member
Apr 18, 2024 1:29:28 PM

Oh, ok - yes I do have one more dependent.

Expert Alumni
Apr 18, 2024 1:31:36 PM

Unfortunately your only option will be to paper file your return.  I would also suggest you Complete IRS Form 14039, Identity Theft Affidavit and mail it along with your return. I would assume it is your other child and mark that assumption on your form, Section A, item 3.

 

More information can be found here: 

Identity Theft Guide