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New Member
posted Mar 14, 2021 9:59:57 AM

Get me out of the FREEFILE version

It is mid March (bugs should be fixed by now) and no matter what browser I use or even what computer, as soon as I log in I'm back to the freefile version -- which I never wanted in the first place!!  If I have to start over perhaps I will have to use a different product altogether.

 

Its just a shame because I've used Turbotax for many years.

 

I've logged out completely, gone to PREMIER VERSION link and clicked that - logged in - and I'm back to the free version.  It's maddening!!!!  Changed browsers - same result.  No matter what link I choose (keep choosing Premier) or what browser I try, once logged in I'm back in the free version.  

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1 Replies
Expert Alumni
Mar 17, 2021 4:56:12 AM

Take a look at the following TurboTax article for steps to take to upgrade to a higher version of TurboTax Online:

 

How do I upgrade or switch to a higher version of TurboTax Online?