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New Member
posted Sep 1, 2023 10:40:44 AM

Fidelity Rewards Credit Card not refreshing....for 8 days

Any advise on how to get my Fidelity Rewards Credit Card to refresh?  Its been 8 days.  I'm a long-time user of Mint and this credit card and this is the first time I've had this problem.   Thanks,.

1 5 2073
5 Replies
Level 15
Sep 1, 2023 10:44:38 AM

Please be advised that there is virtually no support for Mint on this board.

 

You can try searching at the link below.


Welcome to Mint Support

 


Otherwise, the only other resource would be Mint Chat:


How do I contact support?

New Member
Sep 2, 2023 6:26:12 AM

Having the same issue for the same number of days!  Called Fidelity and they weren’t aware of any issues, unfortunately.

New Member
Sep 28, 2023 5:56:30 AM

Same problem here. Currently 10 days from last update.

New Member
Oct 3, 2023 7:28:44 AM

This is the second month in a row I've had the same problem.  My Mint account has not updated the Fidelity Rewards account since September 20.  But, the same problem has occurred probably a dozen times in the past year.  Mint support don't seem to know why this keeps occurring.  They blame Fidelity.  I've never had any issue with my bank's checking account.  DOES ANYONE HAVE ANY SUGGESTIONS FOR GETTING THIS RESOLVED?

Level 1
Oct 3, 2023 3:47:48 PM

The credit card  processing service that Fidelity uses, Elant, is quite buggy. It has had issues with Tiller Money and with bank withdrawals. It seems to work for a while and then it doesn't; that's why I stopped using the Fidelity card.