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New Member
posted Jul 20, 2023 8:33:09 AM

Fidelity accounts not updating

My Fidelity accounts are not updating in Mint.  I deleted the accounts and re-added them and they were current at that time, but the problem persists.  They haven't updated in four days.

7 9 2632
9 Replies
Level 15
Jul 20, 2023 8:38:50 AM

You can chat with Mint support at the link below.

 

How do I contact support? (intuit.com)

 

Otherwise, there is really no support for Mint on this board.

New Member
Aug 3, 2023 5:04:35 AM

I am having the exact problem. It's been going on for over 6 months.

Level 15
Aug 3, 2023 6:38:34 AM

@EaLaSpada  

 

Have you tried the Chat link?

New Member
Oct 19, 2023 12:16:00 PM

Same, mine hasn’t updated in 3 weeks??

New Member
Dec 15, 2023 11:41:44 PM

After chatting with Mint support, they suggested making the old account inactive and readding with "nb.fidelity" in the account search field, which is working for me.

New Member
Dec 29, 2023 2:30:56 AM

The issue for me is that IRA accounts aren't working

New Member
Dec 30, 2023 7:04:02 PM

I marked inactive and added back and that did not work

New Member
Jan 13, 2024 10:51:07 AM

I did the exact same steps - marked my existing Fidelity accounts as inactive and added using the new nb.fidelity website and my IRA accounts are missing, I tried to re-add but no success. Not sure on which side is the problem. BTW - I am still able to see all my Fidelity accounts from my Chase app so likely the issue is with the Mint app.

New Member
Feb 9, 2024 6:12:45 PM

Same here. Thinking Intuit is no longer able to function. 
probably going to delete my account as I can’t get this to work.