Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Jan 31, 2021 8:22:37 AM

Every year I experience more technical problems with Turbo Tax. Every time I open Turbo Tax I need to put in the activation code. How can I avoid this every time?

0 3 385
3 Replies
Intuit Alumni
Feb 3, 2021 10:25:16 AM

Please see the TurboTax support FAQ posted below for possible solutions to this problem. If you still have a problem with the license code then we suggest you contact TurboTax customer service for assistance:

 

TurboTax 2019 and TurboTax 2020 requests license activation at every launch

Level 2
Feb 21, 2021 10:49:24 AM

That page did not solve the problem.

 

The problem is much more urgent for me because my disk/code has been mislaid.  I have the box and receipt, but no disk or code.

Intuit Alumni
Feb 21, 2021 11:53:26 AM

@BeSkepticalOfAll Please contact customer support here for further assistance so that we can take a look at what is going on to better assist you.