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Level 1
posted Feb 8, 2025 9:59:46 AM

error when efiling - "Hmm... it looks like we’ve hit a slight snag"

I am receiving an error when I try to efile may returns - "Hmm... it looks like we’ve hit a slight snag"

0 3 969
3 Replies
Expert Alumni
Feb 11, 2025 7:23:56 AM

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

New Member
Feb 12, 2025 2:14:04 PM

What is an incognito window???

Expert Alumni
Feb 15, 2025 6:00:55 PM

If using Chrome, click the three dots in the upper right corner.  When the pop-up opens, choose 'New Incognito Window'.

 

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