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New Member
posted Jun 1, 2019 11:35:23 AM

Error unable to establish a secure connection when I E-Filed a couple of weeks ago, got past it once I installed all updates. I'm getting it again. Please assist

0 5 1030
5 Replies
Level 15
Jun 1, 2019 11:35:24 AM

Did you run program updates again ?    Are you hard wired to the internet ?  

New Member
Jun 1, 2019 11:35:25 AM

Yes ran all updates both Program and Windows updates. I am hard wired to my Router which is hard wired to my Modem. I have Comcast Cable Internet. NOT using WiFi to connect anywhere from my PC

Level 15
Jun 1, 2019 11:35:26 AM


Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.
See this TurboTax support FAQ for a contact link and hours of operation -<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</a>

Level 15
Jun 1, 2019 11:35:28 AM

you have spotty Internet service. Try again tomorrow.
OR
you could have a damaged interconnects. replace them.

New Member
Jun 1, 2019 11:35:30 AM

You are guessing and I don't agree with it. I wired it all personally and my work is exceptional. additionally, Comcast is the best internet service around here and is quite reliable. any other guesses?