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Level 2
posted Mar 5, 2024 9:15:08 AM

E Trade from Morgan Stanley does not work for a lot of Transactions

I was able to import my wife's account from E Trade.  My account fails saying there are no documents to import.  The only difference I can think of is that I have a lot of trades on my account as I day trade. Regardless intuit needs to fix it and stop giving us links to help pages that don't tell us anything new..

0 2 365
2 Replies
Expert Alumni
Mar 5, 2024 9:32:59 AM

If you are using TurboTax Online, try importing using a different browser.

 

See the following TurboTax Help articles for potential fixes:

Level 2
Mar 5, 2024 9:34:47 AM

I have gone through those links about a thousand times. Thats why I mentioned on my post useless links. If it doesn't work do it manually than why am I paying you guys for. Also, if it is a limit issue it should say so on the message. It says there are no documents available which is wrong.