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Level 2
posted Apr 13, 2022 5:20:27 PM

E-File accepted but TurboTax keep saying I have not e-filed

I just did federal and state and have e-filed both from Windows version TurboTax Premier. 

I received the email saying both transmitted

 

a few hours later received the email from turbotax that my Federal tax has been accepted.

have not received email for state efile status yet.

 

When I go back to TurboTax it keeps saying I have not printed or e-filed, which I did. and click "checking e-file status" it says no record and asking me to e-file again.

Which source of information is correct? How I should follow up on this? Thanks!

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3 Replies
Intuit Alumni
Apr 13, 2022 5:44:32 PM

It sounds like your state return was not submitted. When you e-file your federal return you will receive two emails from TurboTax. The first one states that your return was submitted. The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state or rejected your state return.

 

If your federal has been accepted, then please follow the directions below on how to submit your state after filing your federal:

How do I e-file my state after I already filed my federal?

Level 2
Apr 13, 2022 6:08:49 PM

Thanks, so looks like I don't need to worry about fed e-file,

But the confirmation email is like this, saying both fed and CA state sent? can I send e-file to state again if I still don't receive accept email in 2 days?

Intuit Alumni
Apr 14, 2022 8:59:16 AM

Based on your image, it looks like both were sent. You can only submit them again if they come back rejected. 

 

How do I check my e-file status?
https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538