I purchased TurboTax download software but my windows machine crashed. I thought no big deal, i will use my Mac to file for Taxes rather than purchase a new windows machine at short notice only for taxes. Think how companies like Microsoft Office grants you one use of the license on one machine - Mac or Windows. TurboTax as a company has a twisted concept where you pay for the software but also get tied to one machine type FOR EVER. God forbid if you have to change your machine in the future or it crashes. The support does not get it and were no help either. I blame TurboTax company as they were following set instructions.
I buy TurboTax Advantage every year and it works on both my MAC and my HP and the forms transfer from year to year on either. Hope that helps.
This year the License Code gives you access to both the Windows and Mac downloads. The License Code is good for 5 installs. If you bought the CD it has both Windows and Mac on it. If you bought the download ask support how to get the other OS.
Contact Customer Service
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https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632