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Level 3
posted Mar 28, 2022 1:36:25 PM

Does TurboTax offer any support other than community?

Does TurboTax offer any support other than community? I am having an issue with how TT does circular calculation with determining self-employment deductions when you have PTC reported on the 1095-A.

 

Others seem to have similar issue. Is there a way to see if this is a bug. In the past I had issue and after talking to live support I found that it was a known bug that they were working on.

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4 Replies
Intuit Alumni
Mar 28, 2022 3:02:01 PM

Yes, TurboTax offers telephone support.  You can reach out to Customer Support by following the steps in the below help article. 

What is the TurboTax phone number?

 

Level 3
Mar 28, 2022 5:46:37 PM

I tried that and the result was a computer searching the community responses. Not very useful. I tried saying customer representive but it couldn't recognize that response,

 

Expert Alumni
Mar 28, 2022 6:03:45 PM

1-800-446-8848

Level 3
Mar 28, 2022 6:58:07 PM

tried that number and asked for a customer rep. I was then asked for a phone 3. Said I didnt have one. Then asked what version I had (online or desktop). I said desktop and the respose was it could not recoginise the response. FUSTRATING!