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New Member
posted Jan 27, 2020 1:02:31 PM

Does not work when trying to enter property taxes, get a blank page?

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5 Replies
Expert Alumni
Jan 27, 2020 2:01:00 PM

Try this when entering your property taxes in TurboTax:

  1. Select Search in the top right hand of the screen,
  2. Enter Property Taxes,
  3. Select Jump to Property Taxes,
  4. Follow the online instructions to complete this section.

Level 1
Mar 14, 2020 5:44:57 PM

Tried the above suggestion still get a blank page. Also deleted cookies and uninstalled and than reinstalled to desktop from disk...still have blank page when trying to input property tax. Property tax not deductible in my state of MN but thought I could still enter info to help track. I do enter the info in my state forms.  Why the blank page?

Expert Alumni
Mar 15, 2020 10:29:49 AM

If you've started to post your Mortgage Interest (Form 1098),  there is a space to enter your Real Estate Taxes there.

Level 15
Mar 15, 2020 10:51:16 AM

@caj  For the Desktop "Windows" software....if you are getting a blank page when going into any interview section  ....do this:

______________________________

 

…... this is the likely issue with anyone with a blank page during the running of Desktop TTX software on Windows.

.......TTX should only be installed and run as an Administrator ..not in some guest account without administrator privileges...but it's hard to know each person's exact setup.

 

..But...even if you did install as an Administrator already, on some systems, the is an extra setting that has to be made for some strange reason...

 

Save your file and Exit TurboTax....then:

 1)  right-click TurboTax 2019 startup icon

2)  Select  … Properties

3)  Select the  Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

5)   Apply/OK , and restart the TTX program

_________________

This has fixed the problem for a number of users now.

Level 1
Mar 15, 2020 3:33:22 PM

Thanks changing to administrator solved the problem.  Appreciate the help!!