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New Member
posted May 6, 2024 1:25:25 PM

Did anyone else get overcharged for filing fees?

I was told that I would be charged $69 for Federal Filing and $64 for state an $40 for a refund processing fee which is $173, I was charged $190.62?

0 3 13749
3 Replies
Level 15
May 6, 2024 1:28:50 PM

That looks like sales taxes were added to the amount owed.

 

Review your TurboTax account fees -
Sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on View Order Details

Returning Member
Mar 31, 2025 1:18:59 PM

Yes, very deceptive business practice. I have been a Turbo Tax customer for over 10 years and I feel totally taken advantage of. The tiers this tax year were deceiving, I always used premium because I have a few stock transactions every year. I received a notice the cost was 209 dollars, on sale for 199.00. I spoke to a person on-line before starting and then again after completing my taxes. The first person said I can downgrade when I pay. So I spent 10 hours over two days and completed. I tried to downgrade and was told I would have to start over, losing all the data. They said I signed up for Premium Live Support throughout the year, which I didn't even know was a thing, and never done.  The two people I was chatting with were purposely vague, another red flag in my opinion. I totally got taken advantage of and I am so frustrated after 10 plus years, I am seeking other companies. Ron L, Gallatin, TN.

New Member
Jun 20, 2025 3:25:47 PM

They don't care. Keep giving you the run around with excuses. Will never use this company again. I have reported this matter to my bank and will refuse the extra charge.