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Level 1
posted Apr 24, 2024 1:22:07 PM

Daughter has changed emails and phone numbers

Sorry to post again, but my daughter, the one that is having Problems locating her account from 2022, She changed her phone number and her emails since then. And cannot get back into those accounts. Is there another way to figure out what account she used? Because the person that did her taxes for her. Cannot remember the log in credentials. Also, my daughter stated that she had about 8W2 that year and she cannot figure out where any of those are. What do we do to find those out? So we don't miss anything?

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1 Replies
Expert Alumni
Apr 24, 2024 1:25:21 PM

This will help you get into your account: Access your TurboTax Account 

 

You might also need to contact customer service - Here's how:   Turbo Tax Customer Service