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Level 1
posted Apr 14, 2024 2:56:41 PM

Cx doesn't have neither a state ID or license and is working on her APP on her phone.

Cx doesn't have either a State ID or Drivers License and is working on her phone in a APP,  It is not allowing her to bypass this step at all. Is there any solution for that?? She wants to finish her filing but cannot.

0 1 1978
1 Replies
Expert Alumni
Apr 18, 2024 7:44:26 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service