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New Member
posted Jan 5, 2020 3:30:16 PM

Customer service r representatives

I need to talk to customer service

0 6 905
6 Replies
Level 15
Jan 5, 2020 3:47:36 PM

Customer Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) Monday-Friday.

 

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Level 15
Jan 5, 2020 3:48:02 PM

TurboTax support is closed on the weekend.

 

Support is open from 5am to 9pm Pacific time, Monday thru Friday

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

New Member
Jan 27, 2020 10:55:59 AM

I was overcharged for filing my taxes

Level 15
Jan 27, 2020 11:01:17 AM


@Lweigand1970 wrote:

I was overcharged for filing my taxes


READ

the answer above your post for how to contact TurboTax support.

New Member
May 11, 2021 8:30:30 AM

I can’t seem to get the information on my taxes 

Employee Tax Expert
May 11, 2021 1:49:46 PM

Can you clarify what your question is? 

 

Are you trying to enter your information to generate your tax return?

 

If so, you will go to the applicable section to enter your information.  For example, if you are trying to enter wages, you will do the following:

 

Go to the Federal section of the program. 

  1. Select Income & Expenses
  2. Select Job (W-2)
  3. Click Edit/Add to the right of the Job (W-2) 
  4. Proceed to enter your information as prompted

If you have other income, you will scroll down after you reach the Income & Expenses screen, scroll down and select All Income.  This will allow you to see all of the income input sections.

 

You would do the same thing for deductions, except you will go to the overall section titled Deductions & Credits.  You will scroll down and select All Tax Breaks to see all of the deduction sections.

 

 

If you have a more specific question, please comment so we can assist you.

 

@sheldon Krieg